87game Privacy Policy

87game collects various types of personal information to provide, maintain, and improve our services. The categories of data we collect include:

Account Registration Data:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Username and password (passwords are encrypted and never stored in plain text)
• Residential address
• Nationality and country of residence

Identity Verification Data (KYC):

• Government-issued photo identification (Philippine passport, driver's license, SSS ID, UMID, or other valid ID)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Selfie photographs for identity verification purposes
• Biometric data where required by applicable regulations

Financial Transaction Data:

• Payment method details (GCash account, PayMaya account, bank account numbers for BPI, BDO, Metrobank)
• Transaction history (deposits, withdrawals, wagers, winnings)
• Source of funds documentation (for large or unusual transactions, as required by anti-money laundering regulations)

Usage and Technical Data:

• IP address and geolocation data
• Device information (device type, operating system, browser type and version)
• Gameplay data (games played, bet amounts, session duration, win/loss records)
• Website interaction data (pages visited, links clicked, time spent on pages)
• Cookies and similar tracking technologies (see Section 8 for details)

Communications Data:

• Customer support correspondence (emails, live chat transcripts, phone call recordings)
• Marketing preferences and communication history
• Feedback, reviews, and survey responses

87game processes your personal data for the following purposes:

Account Management:

• Creating and maintaining your player account
• Verifying your identity and age (21+ requirement)
• Authenticating your login credentials
• Managing your account settings and preferences
• Processing account closure or self-exclusion requests

Transaction Processing:

• Processing deposits, withdrawals, and other financial transactions
• Verifying payment methods and preventing fraudulent transactions
• Maintaining accurate financial records and transaction history
• Issuing refunds where applicable

Service Delivery:

• Providing access to games, bingo, slots, live casino, and other gaming products
• Processing bets and calculating winnings
• Administering bonuses, promotions, and loyalty rewards
• Delivering customer support and resolving disputes

Legal and Regulatory Compliance:

• Complying with Philippine anti-money laundering (AML) and counter-terrorism financing (CTF) laws
• Meeting Know Your Customer (KYC) requirements
• Responding to lawful requests from government authorities, regulators, and law enforcement
• Preventing fraud, money laundering, and other illegal activities
• Enforcing our Terms & Conditions and other policies

Platform Improvement and Analytics:

• Analyzing usage patterns to improve platform performance and user experience
• Conducting research and statistical analysis
• Testing new features and services
• Identifying and fixing technical issues

Marketing and Communications:

• Sending promotional offers, bonuses, and updates about new games (only if you have opted in)
• Personalizing marketing content based on your preferences and gameplay history
• Sending transactional emails (account notifications, withdrawal confirmations, security alerts)
• Conducting customer satisfaction surveys

Security and Fraud Prevention:

• Detecting and preventing unauthorized access to accounts
• Monitoring for suspicious activity, collusion, and bonus abuse
• Protecting against cyber attacks and security threats
• Maintaining the integrity of our games and platform

Under the Philippine Data Privacy Act of 2012, 87game processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., providing gaming services as outlined in our Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML/CTF laws, tax obligations, and regulatory reporting requirements.
• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or using optional features.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms.

You have the right to withdraw your consent at any time where processing is based on consent. However, withdrawal of consent will not affect the lawfulness of processing conducted prior to withdrawal, and may limit your ability to use certain features of the 87game platform.

87game does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

Service Providers and Business Partners:

• Payment processors (GCash, PayMaya, banks) to facilitate deposits and withdrawals
• Identity verification and KYC service providers
• Cloud hosting and data storage providers
• Customer support and live chat service providers
• Marketing and analytics platforms (only with your consent)
• Game providers and software developers

Legal and Regulatory Authorities:

• Philippine government agencies (National Privacy Commission, Anti-Money Laundering Council, Bureau of Internal Revenue)
• Law enforcement agencies in response to lawful requests
• Gaming regulators and licensing authorities
• Courts and tribunals in connection with legal proceedings

Corporate Transactions:

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

87game employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Sensitive data at rest (including passwords and financial information) is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis. All employees and contractors with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Our servers and databases are hosted in secure, access-controlled data centers with 24/7 monitoring, redundant power supplies, and disaster recovery capabilities.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and remediate any data breaches or security incidents.
• Two-Factor Authentication: Optional two-factor authentication (2FA) is available to add an extra layer of security to your account.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

87game retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Retention Periods:

• Active Accounts: Personal data associated with active accounts is retained for the duration of your relationship with 87game.
• Closed Accounts: After account closure, we retain certain data for up to seven (7) years to comply with Philippine anti-money laundering laws, tax regulations, and to resolve disputes or enforce our Terms & Conditions.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act (AMLA) and its implementing rules.
• Marketing Data: If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not contact you in the future.
• Legal Holds: Data subject to legal holds, litigation, or regulatory investigations will be retained until the matter is resolved, regardless of standard retention periods.

After the applicable retention period expires, your personal data will be securely deleted or anonymized in a manner that prevents re-identification.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal retention requirements and legitimate business needs (e.g., fraud prevention, dispute resolution).
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided at the end of this policy. We will respond to your request within thirty (30) days, or as otherwise required by applicable law.

87game uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content.

Types of Cookies We Use:

• Essential Cookies: Required for the platform to function properly. These cookies enable core functionality such as account login, session management, and security features. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous information about how you use our platform, such as which pages you visit and any errors you encounter. This helps us improve platform performance.
• Functional Cookies: Remember your preferences and settings (e.g., language preference, display settings) to provide a more personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure the effectiveness of marketing campaigns. These cookies are only set with your consent.

Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of the 87game platform. You can also manage your cookie preferences through our cookie consent banner when you first visit the site.

Third-Party Cookies: Some cookies on our platform are set by third-party service providers (e.g., analytics providers, payment processors). These third parties have their own privacy policies governing the use of cookies.

The 87game platform may contain links to third-party websites, services, or applications (e.g., payment providers, social media platforms, game providers). This Privacy Policy applies only to 87game and does not cover the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party services you interact with. 87game is not responsible for the privacy practices or content of third-party websites or services.

When you use third-party payment methods (GCash, PayMaya, BPI, BDO, Metrobank), your financial information is processed directly by those providers in accordance with their own privacy policies and security practices.

Your personal data is primarily stored and processed within the Philippines. However, some of our service providers and business partners may be located outside the Philippines, which may result in your data being transferred to, stored in, or processed in other countries.

When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with Philippine data protection laws. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission
• Transfers to countries with adequate data protection laws as recognized by the Philippine government
• Binding corporate rules for transfers within our corporate group
• Your explicit consent for specific transfers

If you have questions about international data transfers or the safeguards we use, please contact our Data Protection Officer.

87game is strictly intended for individuals aged 21 years and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that information from our systems and terminate the associated account.

If you are a parent or guardian and believe that your child has provided personal information to 87game, please contact us immediately so we can take appropriate action.

87game reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on the 87game platform
• Sending an email notification to your registered email address
• Displaying a notification when you log in to your account

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the 87game platform after the effective date constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.